Trouble shooting
- Can you tell me about the process after items are returned?
- With the destination address without house number, error message ‘The address does not contain figures’ appeared
- I can’t ship as the address automatically entered from the ZIP code shows error
- I made a shipment request by 12:30pm but the status is still ‘Soon’ not’ Ready’ yet.
- What if an international shipping item wasn’t arrived?
- Can I make an inquiry directly to the shipping carrier?
- What if an international shipping item was damaged?
- My item might’ve been damaged accidentally
- What’s your procedure for address unknown/rejection of an item cases?
- What’s your procedure for address unknown?
- My buyer said the delivered item was wrong one
- Some items sent by posting delivery was damaged or has been missing
- A buyer want to return the item