Can you let me know more about ‘Status’?

You can check ‘Status’ after going to [Shipment Request] > [Requesting] for the work status of your shipment request.
* ’Status’ updates anytime in accordance with work statuses at the warehouse.


Work Status


The status of being on standby for the requests taken in at 9:00 and 12:30 on weekdays/Saturday.


The status of when waiting for arrival of lacking items that are supposed to ship.


The status of when carrying out a picking operation at the warehouse after the request is taken in.


The status of when carrying out a packing work after the picking operation is completed.


The status of carrier pick-up after the items are packed.


‘Pending’ is checked on the shipment request.
Shipment operation of this shipment request will be hold with this status.


The status of when a shipped item was returned and shipment request for reshipping has been auto-generated.
*The stock will be reserved and will not to be reshipped without cancellation of the pending.

Requesting correction

The status of being in the process of correction of the request after the request was taken in.
*The status will not change until the shipment is completed.


The status of having a cancellation request after the request was taken in.
*Depending on the work condition, the cancellation is made both at the warehouse and after shipping.

Once the registration with shipping carrier is completed, the request will shift from [Requesting] to [Shipment History].  


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