You can confirm the status of your shipment request on ‘Status’ after going to [Shipment Request] > [Requesting].
’Status’ updates anytime in accordance with work statuses as follow.
Status Details
|
Status |
Work Status |
|
Soon |
The status of being on standby for the requests taken in at 9:00 and 12:30 on weekdays/Saturday. |
|
Waiting |
The status of when waiting for arrival of the lacking items that are supposed to ship. |
|
Ready |
The status of when carrying out a picking operation at the warehouse after the request is taken in. |
|
Picked |
The status of when carrying out a packing work after the picking operation is completed. |
|
Packed |
The status of carrier pick-up after the items are packed. |
|
Pending |
‘Pending’ is ticked on the shipment request. |
|
Requesting correction |
The status of being in the process of correction at the warehouse based on the correction request. |
Once carrier pick-up is completed, the shipment request will shift from [Requesting] to [Shipment History].
You can confirm the status of your shipping by click on ‘Tracking ID’ of the applicable shipment request after going to [Shipment History].
*Confirmation of shipment status may not be available immediately after a carrier pick-up due to the timing of data update by shipping carrier. If that is the case please try again after a while.
Confirmation Method
Before carrier pick-up
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